At Transamerica I was a go-to person for accessibility, and a critical member of the post-login experience team.
BlackHorse had an old website raw coded in just HTML & CSS, it had two-dozen pages, and wasn’t responsive. Their address was listed on the website but customers had to copy and paste it to find directions to their preferred location.


In this project we redesigned the Redbox app based on user needs. Explore the research and methods used in the in-depth case study.
Redbox App Design - Spec Project